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Privacy Policy

Data Controller:

Beata Kallai-Kelbert 

Data protection contact:

I, as the owner and therapist at Relax-therapy, take your privacy seriously and will only use your personal information to administer your account and to provide the products and services that you have requested from me.

I am committed to protecting your and your family’s personal information when you are using any of our services. The Privacy and Cookies Policy relates to me use of any personal information I collect from you via the following services:

  • Any Relax-therapy Website that links to this Privacy and Cookies Policy

  • Social media  

  • Mobile devices

  • It also relates to me use of any personal information you provide  by phone, SMS, email, in letters and other correspondence and in person.

Relax-therapy works hard to safeguard your personal information. Whenever you provide such information, I am legally obliged to use your information inline with all applicable laws and regulations concerning the protection of personal information including the current Data Protection Act 1998 and the General Data Protection Regulations introduced in May 2018.

In order to provide you will a full range of products and services, I sometimes need to collect information about you. You can trust me with your information – I have created this policy to help you understand what data I collect, how I collect it, what I disclose and how I use, store and transfer it.

Our Privacy Commitments:

  • I will only collect, keep, use and share your personal data for legitimate business reasons, as outlined in my Privacy Policy, or if I am required to do so legally

  • For as long as I keep your data I will work with you to keep it up to date and I will  protect it with the appropriate security and safety measures

  • I will be as transparent as we can with you on what personal data I collect, how I use it and how it will be processed

Remember you can email me at to update your privacy preferences, alternatively, you can change your settings next time when you are at the salon. 

These policies apply to:

  • All visitors to my website

  • All clients who use my products or services

Who I am:

I am a professional massage therapist, reflexologist, Manual Lymphatic Drainage therapist, Oncology massage practitioner, Organic Facial practitioner, pregnancy massage therapist. I am insured by Balens Ltd. 

The Products & Services I offer Include:

  • massage

  • organic facial

  • Indian Head massage 

  • reflexology

  • advanced reflexology

  • advanced massage therapy

  • Thai massage techniques (table thai yoga and thai foot massage)

  • fertility, pregnancy and post-natal treatments 

What Information I Collect About You:

I collect information to provide better products and services to all my service users. I collect information in the following ways:

  • The information you give to me: all of my services require you to provide me with personal information as part of client registration, appointment booking or marketing processes. When you sign up to receive any of my products or services I will ask you for information such as your name, email address, residential address or telephone number. 

Types of Personal Information I Use May Include:

  • Personal details such as names, addresses, telephone numbers

  • profession

  • GP details

  • Lifestyle and social circumstances

  • Physical and/or mental health details

  • Visual images, personal appearance. 

  • Details held in the client’s records, where I hold or manage the clients’ records

I legal basis for collecting and processing this data is because you have either given me consent to process this data as part of the provision to you of the services purchased by you or because the processing of your data is necessary. All sensitive data is encrypted and stored securely.  ​

Personal Information from You About Others:

Through your use of my services, I may also collect information from you about someone else, such as friend referrals. If you provide Relax-therapy with personal information about someone else, you must ensure that you are authorised to disclose that information to Relax-therapy and that, without Relax-therapy taking any further steps required by applicable data protection or privacy law, Relax-therapy may collect, use and disclose such information for the purposes described in this Policy.

This means that you must take reasonable steps to ensure that the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual’s right to obtain access to that information, Relax-therapy's identify, and how to contact Relax-therapy.

Your Information may be used to:

  • Check and report internally how effective Relax-therapy and the products and services I offer has been

  • Investigate complaints, legal claims or important incidents

  • Make sure Relax-therapy continues to meet my clients needs both now and in the future

  • Review the care provided to make sure that this continues to be of the highest possible standard

I may keep your information in written form or on a computer.

Sharing Your Information:

There are a number of reasons why I may share your information. This can be due to:

  • My obligations to comply with current legislation

  • My duty to comply with a Court Order

  • You have consented to disclose

Relax-therapy will not sell your information to any third party organisation. I will also not share your information with any third party except as stated in this Privacy Policy 

Cookie Policy:

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device. You are able to disallow cookies by selecting the relevant option when visiting my website. 

Information Security:

I am committed to protecting Relax-therapy and my service users from unauthorised access to or unauthorised alteration, disclosure or destruction of information that I hold. I do this through:

  • Encryption of my services using SSL

  • I review my information collection, storage, and processing practices, including physical security measures, to guard against unauthorised access to systems

  • I restrict access to personal information

Transparency & Choice:

People have varying privacy concerns and my goal is to be as clear and transparent as possible with regards to the information I collect so that you can make choices about how this is used.  You can:

  • Adjust/update your preferences with regards to how I market my product via email (bookingpurley@gmailcom) 

Changes to the Relax-therapy Privacy Policy:

The Privacy and Cookies Policy may be updated from time to time so you may wish to check it each time you submit personal information to Relax-therapy. The date of the most recent revision will appear on the top of this page. If you do not agree to these changes, please do not continue to use this website or submit your personal information to Relax-therapy. If changes are made to the Privacy and Cookies Policy, for instance affecting how I would like to use your personal information, I will provide a more prominent notice which may include email notifications of Privacy Policy changes.

Contacting Relax-therapy: 

Please send me an email to

Resources and Further Information​:

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