I am so excited to tell you that since 2016 you can book all of your appointments online at the Relax-therapy website. This tool is awesome and help me stay on time with every appointment.
Relax-therapy is a one person business and the appointments system is open 24/7 so you can book your session instantly. If you want to reschedule or cancel your appointment, there are no charges for this 48 hours prior the date of treatment. You can find more about my Terms and Conditions on my website here.
Let's see how it works!
Go to the Relax-therapy website (www.relax-therapy.com) and click on "Treatments" in the top menu bar and then click again on the Book Online.
The system will take you to my treatment menu. Find your service and click on it. You will see your cart/basket got 1 service in it. !!IMPORTANT!! Make sure is only ONE service in your basket.
Click on CHOOSE TIME. You would only see the available slots. If you couldn't see you preferred time that means:
1. Someone already booked it
2. The therapist is OFF/on Holiday etc. Please do not message to the therapist asking about appointments. Put your name on the Last Minute List so that way you get notified any cancellation.
Once you have selected the time of your appointment, Relax-therapy will take you to our payment page. Here you fill out a form with your details and make payment.
Once submitted, a confirmation email will be sent to you soon after booking an appointment online.
!! IMPORTANT!! Check your inbox, spam folders, promotion emails folder. The email is from orders@treatwell.co.uk This email contains two very important button:
1. Reschedule
2. Cancel
The system allows you to reschedule or cancel your appointment WITHOUT any charge 48 hours prior your appointment. If you fail to keep the 48 hrs policy you would be charged with full amount, lose your gift card or one session will be taken off from your pre-paid package.
You get a reminder email from help@treatwell.co.uk 72 hours prior your appointment. If you have changed your mind or something came up this is the time when you can amend your booking without any charge ( and driving your therapist crazy).
A reminder text coming 2 days before your appointment from the therapist and another text message 2 hrs prior your treatment.
Make sure that you add your booking(s) to your calendar. The therapist is busy and not always got time to reply to your text messages or emails while she is treating other clients at the treatment room. Also it could take some time ( even days) when the therapist has an opportunity to check messages and emails.
The booking system is the best way to get an appointment with Bea. It is open 24/7 and with your confirmation email you can also reschedule or cancel your sessions.
