Please read carefully the NEW ROUTINE
Updated 26/09/20
I am not confident to do Organic Facial, Indian Head massage or anything on the face and on the head area at least until March 2021.
First of all there is no booking in person. I am not allowed to use my diary during the day due to contamination. Therefore I take bookings only through my diary on my website.
At the my treatment room and in GHOST:
Please arrive on time, check in with the NHS Covid 19 app and wait outside as there is no indoor waiting area. I will pick you up, check your temperature and walk to my room.
You must wash your hands after you enter my room.
Due to the nature of my work and lower the risk of contamination I will kindly ask you to wear a mask especially when you are facing towards me
(including during massage when you turn face up, reflexology, pregnancy treatment). If you are unable to wear a mask then wear a face visor but in that case chatting is minimised. I can provide mask and visor for a charge of £3/item.
You have to fill out a Covid19 questionnaire before each treatment. I must keep your Covid19 form for 21 for my insurance.
Please bring the minimum belongings with you and come alone for your appointment.
I can provide a glass of water.
After your treatment please wash your hand again or sanitise and try not to touch surfaces in the room and in the salon. I have to keep time between clients therefore please give me a short "Bye/See you later" after your treatment then leave the room.
In case of any Covid19 symptoms please let me know immediately so we can reschedule your appointment. A text message would check your health on the morning of your appointment. If I won't hear from you within 2 hours after the text has been sent then I am afraid I have to cancel your appointment without refund or you will lose your gift card/prepaid session.
In case of a second/third wave and/or lock down the gift cards that were purchased before 15th of July 2020 won't be extended for further dates.
I will wear an apron, mask and visor. Wash my hands before and after clients. Vigorous cleaning regime will provide the start and end of the day, before and after each client.
We are in the second lockdown which means I am not allowed to work at the moment. If you are in discomfort or pain please contact The Raj Osteopath Clinic ( 07701094732) or Sanderstead Physiotherapy by Chris Mallows - 020 8657 5700
Thank you